Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday -Thursday: 8:30 a.m. – 5:00 p.m.

Friday: 8:30 a.m. – 4:00 p.m.

Our Mission

Our mission is to provide Excellence in Dermatologic Care.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 20 minutes late, you may be asked to reschedule. If you need to cancel, we request a 24-hour notice (one business day) prior to your appointment time as this is most helpful to provide care to other patients waiting to be seen.

Missed Appointments

We understand that emergencies, though rare, do occur, and are taken into consideration; however, we have invested substantial resources to provide care for you and had staff members waiting for your arrival. If the appointment is cancelled without one business day notice, a $40 missed appointment fee will be charged.

If a surgical procedure is cancelled without one business day notice, a $50 fee will be charged. This fee must be paid before any future appointments can be scheduled.

Minors

Minors must be accompanied by a parent or guardian for the initial appointment. If you wish to have your minor seen in our office for follow up appointments without a parent present, please ask our office staff for a Parental Consent for Treatment of a Minor form.

Patients with Young Children

You must arrange for childcare during your appointment. For your safety, children are not permitted to accompany their parents into the exam room.

Accreditation

One of the most important things we do to earn your trust is to participate voluntarily in the quality assessment program of the Accreditation Association for Ambulatory Health Care (AAAHC).

Our accreditation tells you that the AAAHC’s independent team of health care professionals has taken a close look at us and has found that we meet their rigorous, nationally recognized standards for quality health care services.

Accreditation demands a high level of commitment and effort. It challenges us always to find better ways to serve you. It reminds us constantly that our first and most important responsibility is to see that you receive the best care we can possibly provide.

Our accreditation gives you that extra measure of confidence you want in your health care services. It’s one more way for us to say, "We care about you."